Recovery rarely happens alone. When someone you love starts treatment at Painted Grove Recovery, there's a place for you in the process — to understand what they're working through, to be heard yourself, and to help build what comes next.
Visiting your loved one
Visitation is on Fridays, 3:00 to 5:00 p.m. Visits are scheduled through the patient's counselor. Every visitor must be approved and have a valid Release of Information authorization on file, and patients may also coordinate their approved visitors with their counselor. See visiting hours, parking and belongings for the details.
Family therapy
Family therapy brings your loved one and their family together with a clinician to work on communication, trust and the plan for home. Your loved one's clinician will talk with you about how family therapy fits the treatment plan.
It starts with permission
Federal privacy law protects every patient's treatment information. Before our team can talk with you about your loved one's care, your loved one needs to give written permission. Without it, we can't confirm whether someone is in our care — a protection that covers every patient, including the person you love.
If your loved one isn't in treatment yet
Families are often the ones who reach out first. Admissions answers 24/7 and can walk you through insurance, what to bring, and how to help someone take the next step.
Frequently asked questions
Can families visit?
Yes. Visitation is on Fridays, 3:00 to 5:00 p.m. Visits are scheduled through the patient's counselor. Every visitor must be approved and have a valid Release of Information authorization on file, and patients may also coordinate their approved visitors with their counselor.
Will you tell me how my loved one is doing?
Only with their written permission. Federal law protects substance use treatment records, and our team follows it for every patient.